Who are we and what do we do?
With people’s and company’s ever-growing search for qualification and improvement, Casa Training devises and provides training to individuals and companies focused on communication, leadership, sales, teamwork, and cultural engagement. Through a set of NLP (Neuro-Linguistic Programming) techniques and tools, coaching, mindfulness, Ericksonian hypnosis, neuroscience, and others, our training services tackle trust-building and communication between team members, and the respect for differences and what’s different, showing that every point of view is valid and enriching. The results are improved efficiency and productivity, more effective communication, and more satisfied employees and leaders. Additionally, participants take their learnings for life, that is, it’s not only about growing professionally, but on a personal level too. In all of our training services, more than bringing answers, we allow individuals to find them in practice.
OUR TRAINING COURSES
Communication problems are a major obstacle to your team’s working as a well-oiled machine and their productivity. People are used to listening to reply, not to understand, that is, their focus is on the answer even before they understand the situation. The training works on shifting that focus, which can make a big difference in the communication. More than getting simple messages across, we believe good communication is an art that can only be mastered through interaction and experience.
Leading is much more than delegating. It’s about listening, taking other points of view into account, realizing that the input from people who report to you is invaluable, and respecting differences, with empathy, kindness, and humor. With increasingly diverse teams, it will be up to the leader to get the best out of each team member, motivate them so they can reach their full potential, and make sure the whole team works as a well-oiled machine. Additionally, it’s paramount to acknowledge your own flaws, work to overcome them, and learn from those around you.
You have a good product, appealing to customers, who come to you looking for more information and closing the deal. The sales team is the point of contact between the customer and your company. It will be up to the entrepreneurial sales representative to be a facilitator, understand what the customer needs and/or wants, show them your product is better than the competition’s, and that you offer the best deal. However, the sales representative may also be the biggest hurdle in the way of a conversion. Sometimes, the customer was interested, but the talk with the salesperson ruined any chances of closing the deal. As your business’ representative before the customer, you want to make sure your sales team is more than ready to welcome and help the customer, close the deal, and ensure the customer is happy with the service.
Teams are made up of individuals with diverse points of view, professional and personal backgrounds. To produce, they need to combine their attributes, respect their differences, and talk to each other. The recipe may sound simple, but we often come across communication problems, unwillingness to accept different opinions, and mistrust. The purpose of this training is to help people recognize these flaws and be able to overcome them, building bonds that translate into results.
Crossing borders is something we do when we travel. It’s exciting, sometimes scary, and we not always know what we’ll find on the other side. Just like traveling enrichens us by bringing us closer to other cultures, working with people who are different from us is an enriching opportunity. Still, when two different cultures come together, with their different ways of seeing life, working, and communicating, some conflicts and communication and relationship problems may arise. The key to turn a potential conflict into an opportunity to grow is to put yourself in the other’s shoes and try to see the world through their eyes. It’s about knowing how to listen, understanding that there are other points of view, and considering that they can be enriching and valuable experiences. Sounds easy? Our training shows you it can be.
Why choose us?
In addition to the aforementioned techniques and tools, we have already experienced everything we bring to our training. Similarly, we want everyone to have that experience. To that end, we propose several activities that show, in a focused and yet relaxed way:
- How to identify communication problems and overcome them, improve your ability to give and receive feedback, be brief and, at the same time, get your point across, and convey your message clearly;
- How to develop leadership and build trust between the team leader and members effectively, while making sure the work environment remains enjoyable;
- How to develop trust and teamwork every day, build relationships that translate into results, and focus on each individual’s potential to build teams that work better together;
- How to understand what the customer wants or needs to conduct the negotiation more productively and seal de deal, avoid communication problems that can break the deal, and be empathetic;
- How to develop cultural intelligence, that is, the notion that diversity – being different and being in contact with what’s different – is a major plus.
